• Entry
  • Reader's guide
  • Entries A-Z
  • Subject index

Total Quality Management

Total quality management (TQM) is an organizational activity that has received many labels since its widespread introduction to the American workplace in the early 1980s. It has been labeled as a comprehensive approach to management, a managerial philosophy, a set of ...

    • Loading...
    locked icon

    Sign in to access this content

    Get a 30 day FREE TRIAL

    • Watch videos from a variety of sources bringing classroom topics to life
    • Read modern, diverse business cases
    • Explore hundreds of books and reference titles