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Crisis

  • By: Herman B. Leonard
  • In: Encyclopedia of Leadership
  • Edited by: George R. Goethals, Georgia J. Sorenson & James MacGregor Burns
  • Subject:Leadership

Crisis situations present leaders with an unusually difficult collection of challenges. Leaders must simultaneously try to help maintain the positive outlook of those around them; assist people (often both workers and the public) in dealing with the emotional shock and trauma ...

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