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Conflict

  • By: Ritch L. Sorenson & Grant T. Savage
  • In: Encyclopedia of Leadership
  • Edited by: George R. Goethals, Georgia J. Sorenson & James MacGregor Burns
  • Subject:Leadership

Because people have different personalities, goals, and values, conflicts often occur between individuals as well as between groups. Leaders of organizations can use a variety of strategies to manage conflict. The best approach for any particular conflict depends on a number ...

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