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Bureaucracy

  • By: Nathan Harter
  • In: Encyclopedia of Leadership
  • Edited by: George R. Goethals, Georgia J. Sorenson & James MacGregor Burns
  • Subject:Leadership

Nearly everyone experiences bureaucracy at work, at school, or at the Department of Motor Vehicles. These experiences include filling out forms, standing in line, going up the chain of command, climbing the corporate ladder, and getting the runaround.

For academic purposes, bureaucracy ...

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