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Communication Privacy Management Theory

  • By: Sandra Petronio & Keli Steuber
  • In: Encyclopedia of Health Communication
  • Edited by: Teresa L. Thompson
  • Subject:Public Health Education & Health Promotion, Health Psychology, Health Communication

Communication privacy management theory (CPM), developed by Sandra Petronio, has been instrumental in informing an understanding of issues concerning disclosure, confidentiality, and privacy regulation in the health care context. Researchers and practitioners find this theoretical lens useful because it offers a conceptual apparatus framing ideas about overall privacy management allowing for an understanding of the tricky and complex problems faced in decision making about access and protection of private information. An important key to understanding how CPM frames privacy management is recognizing that, in every setting, regulating access to private information is predicated on adjusting both needs to share and needs for autonomy. Doing so depends on developing and refining a privacy management system. To give a brief road map, the CPM system is built ...

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