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Stress and Burnout: Overall

  • By: Julie Apker
  • In: Encyclopedia of Health Communication
  • Edited by: Teresa L. Thompson
  • Subject:Public Health Education & Health Promotion, Health Psychology, Health Communication

Stress and burnout are more prevalent among health care workers than most other professionals. Because burnout often leads to job turnover, this phenomenon is particularly troubling given the rising demand for health services and growing staff shortages in direct care positions. Communication figures prominently in stress and burnout. Understanding the communicative nature of stress may help health workers better minimize, avoid, or cope with job pressures. Further, exploring the causes and outcomes of stress may assist health institutions in identifying and improving organizational conditions that contribute to burnout among employees.

Stressors in Health Care Jobs

Stress is the feeling of physical, emotional, and cognitive strain. Small amounts of stress can be positive, such as when it motivates or generates peak performance at key times. For instance, ...

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