The Principal as Leader of Challenging Conversations

The Principal as Leader of Challenging Conversations

  • Summary
  • Contents
  • Subject index

“The last thing a principal needs is more stress! This book helps build skills that will ensure that challenging conversations go the way they should—toward resolution and peace.”

—Beth Madison, Principal

George Middle School, Portland, Oregon

Direct difficult discussions toward successful outcomes every time!

For every principal who has ever wished for a quick reference guide to keeping challenging conversations on course, the ideal tool is here! Inside are all the skills you need for navigating high-stakes interactions with staff, parents, students, and district leaders, and steering them toward win-win solutions. Case studies throughout the book identify the risk areas and provide the steps to mastering techniques for: Active listening; Assertive communication; Providing effective feedback; Staying calm; Problem solving; Mediation

Also included are scripts, sample dialogues, style inventories, checklists, and ...

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